Shipping & Returns
Once your order is registered, you will receive a verification email with a tracking number to make it easy for you to follow your order all the way from us to you.
Depending on delivery address and if the item is in stock, the package will normally be delivered within some few workdays, depending on your choice of shipping service in the checkout.
Please note that our jewelry items are handmade from order and therefore you should count on a production time of approximately 1-10 working days before shipping.
Returns & Exchanges
At Black Rock Jewel, we offer you a 100% satisfaction guarantee; You can return or exchange your item up to 14 days after you have received your order and get fully refunded for the purchase - or exchange it for another size (Items on Sales can not be returned, exchanged or refunded).
See our Shipping and Refund policies in the Footer Menu for more detailed information.