FAQ

Order our €10 ring sizer — it ships free, and the cost is credited back on your first ring purchase. Or use our printable Ring Size Guide. If you're between sizes, go up.

Yes. Email vincent@blackrockjewel.com with the design and your size. We custom-cast from size 47 to 70.

Signets and bands can usually be resized within ±2 sizes. Stone-set pieces are case-by-case. €40 plus return shipping.

10 to 15 working days. Every piece is hand-cast and finished after you order — nothing sits in a warehouse. Express requests: email us, we'll see what's possible.

Because we don't believe in dead stock. Each piece is forged by hand in our Copenhagen atelier, sized for you, and finished one at a time. The wait is part of it.

Yes — discreet inside-band engraving (initials, dates, short phrases). €25 add-on. Specify at checkout in the order notes, or email us right after.

Solid 925 recycled sterling silver, cast in Denmark. Our oxidized pieces are blackened with sulfur — a process, not a coating, so it doesn't peel.

Yes. Silver oxidizes naturally with time, sweat, and chlorine. That's not a defect. Polished pieces can be refreshed with a silver cloth; oxidized pieces are designed to age.

925 sterling silver is hypoallergenic for most. We don't use nickel. If you've reacted to silver before, contact us before ordering.

Yes. Free express shipping (DHL or UPS) on every order, every country.

Europe: 1–3 working days. UK: 3–5 days. North America & Asia: 4–7 days. Oceania: 5–8 days.

EU: nothing extra, you're done at checkout. UK, US, and international: import duties are your responsibility per local rules. We always declare full value on parcels — never fake invoices.

Yes — tracking link sent by email the moment your piece ships.

14 days from delivery, unworn, in original packaging. Custom sizes (below 47, above 70) and engraved pieces are final sale.

Email us within 48 hours with photos. We repair or replace, no questions.

Yes. We repair our own pieces for life. Cost depends on what's needed — contact us.

Take it off before pools, hot tubs, and harsh chemicals. Clean with a silver cloth — never abrasive paste. Full guide on our Care & Maintenance page.

Online only — directly from blackrockjewel.com. Every piece is hand-forged to order in our Copenhagen atelier and shipped worldwide. We no longer distribute through physical retailers.

Email vincent@blackrockjewel.com. Press kit and lookbook available on request.