Hi, thank you for taking the time to share your honest feedback, and we're sorry the ring didn't fit you well. Sizing and the look of the rose are very personal, and we want you to be happy with your piece. Please email us at vincent@blackrockjewel.com with your order number and your finger size, and we'll find a solution for you [e.g. a size exchange, even without the packaging]. We'll also be adding clearer sizing and dimension details to the product page so the next customer knows exactly what to expect.
— Vincent, Black Rock Jewel